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There are a few resources at your disposal should you require any help while using Arachni.


The wikis of the Framework and the WebUI should be your first stop in the search for help.
They contain the cut-and-dry user and development documentation along with a few extra resources discussing certain aspects of the system.

Support portal

Didn’t find what you were looking for in the Wikis?
Use the support portal to ask a question or browse through knowledge base articles.

Reporting a bug

Reporting a bug needn’t be an unpleasant experience, the project uses GitHub issue trackers to keep track of any issues that need to be resolved like bugs, feature requests or documentation improvements. If you’ve found a bug (or think you’ve found a bug) you are greatly encouraged to use them and let the team know. Providing feedback is paramount to the development of the project and can be of great assistance.

Please consider that the Framework and WebUI have different issue trackers, so make sure that you use the right one.

How to use the trackers

First of all, you’ll need a GitHub account, once you’re done with that it’s pretty smooth sailing from then on.
Please follow these simple steps:

  1. Check whether the issue you are experiencing has already been reported.
    • If so, you can let us know what’s happening in your particular case.
    • If not then please create a new issue.
  2. Please be descriptive and provide ample information about your system, Arachni’s version and the generated error.log file (should there be one).